Regular maintenance notice

We're going to carry out weekly regular maintenance on 23 Mar 2024 from 00:00 to 04:30 HKT and 24 Mar 2024 from 01:00 to 04:30 HKT to serve you better in the future. While we're working under the hood, the following services will be temporarily impacted:

- WeLab Bank app
- WeLab Debit Card (including ATM cash withdrawal and Transfers to/from your WeLab Bank account)
- Subscribe+ for Apple Products

Debit Card System Maintenance Notice
System maintenance will be carried out at the below schedule on 24 Mar 2024 09:00 to 11:00 HKT. While we're working under the hood, the following service(s) of WeLab Debit Card will be temporarily impacted:
- Card Transaction
- ATM Cash Withdrawal via Cirrus Network
- Card Details Checking in the app
- Apple Pay Provisioning
- Card Pin Reset
- New Debit Card Number Arrangement (including new application and report card lost)
- Freeze and Unfreeze Debit card

Thanks for your understanding.