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Maintenance notice


Maintenance Notice


We're going to carry out weekly regular maintenance on every Sat and Sun from 01:00 HKT to 04:30 HKT to serve you better in the future. While we're working under the hood, the following services will be temporarily impacted:


  • WeLab Bank App
  • WeLab Global Wallet Debit Card (including ATM cash withdrawal and transfers to/from your WeLab Bank account)
  • Subscribe+ for Apple Products


Heads up:

Debit Card System Maintenance Notice

- Debit Card system maintenance will be carried out on 8 April 2026 from 09:00 to 10:30 HKT.

While we're working under the hood, the following service(s) of WeLab Global Wallet Debit Card will be intermittently impacted:

- Viewing card number in WeLab Bank App

- Binding of WeLab Global Wallet Debit Card to Apple Pay

JETCO System Maintenance

JETCO system maintenance will be carried out on 12 Apr 2026 01:30 to 05:30 HKT to serve you better in the future! While we're working under the hood, the following services of WeLab Global Wallet Debit Card in the JETCO ATM network will be temporarily impacted (include but not limited to):

- ATM cash withdrawal

- Balance enquiry

Thanks for your understanding.