Personal Instalment Loan

The number of our official WhatsApp account is +852 3898 6983. All WhatsApp official accounts will have a green tick next to the account name. You will also see this verification badge on the account profile in WhatsApp.

This WhatsApp account is only for following up loan applications, if you have any other enquiries, please call +852 3898 6988 Customer Service Hotline.

We will not request you to provide your personal information or upload document through WhatsApp. Please don't send us images, attachments, audio files or videos.

Temporarily, this WhatsApp account is used for WeLab Bank Personal Loan and for dissemination of messages to customers by us only. The conversation through WhatsApp can only be supported if it’s initiated by us only and you may respond to us by then. We cannot support and reply to your message if the conversation is initiated by you.

Our Personal Loan amounts range from HKD 10,000 up to HKD 1,500,000 or 18 times your monthly salary (whichever is lower).

Effective from 29 May 2022, GoFlexi Personal Instalment Loan and GoFlexi Personal Instalment Loan (Debt Consolidation) have been renamed as WeLab Bank Personal Instalment Loan and WeLab Bank Debt Consolidation Loan respectively (Collectively named as “WeLab Bank Personal Loan”). And WeLab Bank Debt Consolidation Loan has been renamed as WeLab Bank Card Debt Consolidation Loan effective from 20 Aug 2023 (Collectively also named as “WeLab Bank Personal Loan”). The following changes on product names, terms and conditions, related descriptions on the Bank’s mobile application and official website, has been updated accordingly. Both names before and after the changes will be used in comm.

Once you have signed your approval letter, you should receive your Person Loan in your Core Account within 5 to 10 minutes and latest on the same day. Please contact us via our Customer Service Hotline at (852) 3898 6988 if you do not receive your loan within the same day.

Please wait 1 to 2 days while we process your loan application.

The cost of a loan is calculated by means of annualised percentage rate (APR), which takes into account the interest rate plus any extra fees to be paid. Common extra fees of WeLab Bank Personal Loan includes: Early repayment charges: If you repay an instalment loan or a loan with a fixed repayment period earlier than the loan term, you may need to pay an extra fee. Late charges: If you fall behind on your repayments, you will be charged at the rate of 30% of the overdue monthly repayment amount or HKD 350, whichever is lower. Note: late charge may be waived in exceptional circumstances.

You can contact us via our Customer Service Hotline at (852) 3898 6988 for Personal Loan early repayment. Remember that early repayment will be subject to an early repayment charge. Check whether you can save interest by early repayment in our app first!

Your loan tenor will directly affect your monthly repayment amount. When choosing a loan tenor, bear in mind how much you need to repay each month, and how you can make the repayments without affecting your daily expenses and everyday habits. Choose a tenor according to your financial capabilities. A longer loan tenor will give you more time to repay the loan, but will usually have a higher interest rate as well. Generally speaking, don't borrow for longer than how long you plan on keeping the item you're purchasing. For example, if you're borrowing for a regularly annual expense such as a tax bill, then a loan of 12 months or less would be the best choice - else, you'll still be paying off your first loan when the next year's tax bill arrives😖

We have the exclusive “Loan Masters” backed by sophisticated technology to help provide you with personal loan solutions that suit your unique financial situation.

While money lenders are regulated by the Money Lenders Ordinance, WeLab Bank is a licensed bank that is regulated by the Hong Kong Monetary Authority and provides swift personal loan solutions.

Generally speaking, while online money lenders may offer loan with relatively lower barrier, we offer attractive APR and a smooth experience where customer can finish the whole process online.

There are generally three types of lending institutions that are most accessible to the public: financial companies (such as online money lenders), financial intermediaries, and banks. Among them, financial companies and intermediaries are required to obtain a "Money Lender’s License“ and governed by the Money Lenders Ordinance (Cap 163). On the other hand, WeLab Bank is a licensed bank regulated by the Hong Kong Monetary Authority by virtue of the Banking Ordinance (Cap. 155) and the Code of Banking Practice.

A personal loan is a type of loan that allows you to borrow a fixed amount of money and repay it over a set period of time, usually with fixed monthly payments.

The amount you can borrow with a personal loan in Hong Kong depends on your creditworthiness and other factors such as your income and expenses.

The interest rate for a personal loan varies depending on the lender and your creditworthiness.

At WeLab Bank, you can choose to repay your personal loan over a period of 6 to 72 months, depending on your needs and preferences.

In general, to apply for a personal loan in Hong Kong, you must be a Hong Kong resident aged 18 or above with a stable source of income. You will also need to provide documents such as your identity card, proof of income, and bank statements.

You can easily apply for a personal loan via WeLab Bank app by filling in a simple application form and providing the required documents. Our loan application process is fast, easy, and convenient.

At WeLab Bank, we strive to make our loan approval process as fast and efficient as possible. Typically, you can get approved for a personal loan within 1 to 2 business days after submitting your application.

Yes, you can use a personal loan for a variety of purposes such as home renovation, education, travel, or debt consolidation. The loan amount and repayment period will depend on your needs and preferences.

If you miss a payment on your personal loan , you may be charged a late payment fee and your credit score may be affected. It is important to make your loan payments on time to avoid any additional fees or penalties.

At WeLab Bank, we consider a wide range of factors when evaluating loan applications, including your credit score, income, and expenses. Even if you have a less-than-perfect credit score, you may still be eligible for a personal loan in Hong Kong.

A personal loan is a type of fixed loan that allows you to borrow a specific amount of money and repay it over a set period of time with fixed monthly payments. In contrast, a credit card is a form of revolving credit that allows you to borrow money up to a certain limit and pay it back over time with variable interest rates.

You can use our online loan calculator to estimate the monthly repayment amount for your personal loan based on the loan amount, interest rate, and repayment period.

WeLab Bank offers competitive interest rates, flexible repayment periods, and a fast and easy loan application process. Our loan are also fully transparent with no hidden fees or charges. Additionally, we provide excellent customer service to ensure that you have a positive personal loan experience with us.