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WeLab Global Wallet Debit Card

Enjoy the Best FX rate¹ + Up to 6% cashback on spending2

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Don’t want to line up to exchange cash before you go💱? Worried about losing a wallet full of currency😟? Or just fed up with having to calculate exchange rates every time you pay🤔?


You need the WeLab Global Wallet Debit Card, a single card for seamless global access🌎 at any merchant accepting Mastercard®. In addition, you can also withdraw cash with your physical card at overseas ATMs that support the Cirrus® network🏧.


Our Global Wallet lets you manage various currencies with ease, automatically deducting foreign currency payments so you can spend effortlessly cross-border. To make it even easier, our new FX SmartSwitch³ compares rates and makes the optimal decision for you. Spend smarter, not harder—that’s the WeLab way to be a financial winner😎!

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【6th Anniversary Offer】Open an Account to enjoy Triple Rewards💰

Open your Core and Investment accounts now with promo code "WELAB6" or designated exclusive referral code to enjoy up to 6% Cash Rebate on Mainland & Overseas Spending2 + HKD 4,200 Fund Investment Cash Reward4 + up to HKD 800 FX Cash Reward5, approx. HKD 6,000 rewards6 in total! 


📅 Promotion Period: 12 Jun to 31 Aug 2026 (both dates inclusive) 

💴 How to Participate: New customers who successfully open an account using the referral code WELAB6 can participate in this promotion.

【6th Anniversary Offer】Open an Account to enjoy Triple Rewards💰
FX Auto Top-Up & FX SmartSwitch

FX Auto Top-Up & FX SmartSwitch

WeLab Bank is proud to be Hong Kong’s first digital bank to introduce FX SmartSwitch³. This revolutionary feature, in combination with our seamless FX Auto-Top-Up⁷, transforms traditional multi-currency cards. It offers a powerful, intelligent feature that redefines how you manage and spend foreign currencies.


No matter how many types of foreign currency you’ve got in your account, whenever you spend overseas and have enough of that currency in your core account, WeLab Bank will automatically compare the exchange rates in real-time. It figures out whether it’s smarter to use your existing balance or do an instant exchange on the spot. Be effortless in your financial victories💰.


💱 How it works:

FX SmartSwitch³ ➡️ If our prevailing exchange rate is better than your average purchase cost⁸? The system will automatically convert HKD into the foreign currency you need, optimising your spending with better value.


Existing function:

FX Auto-Top-Up⁷ ➡️ Running low on foreign currency when you spend? The system will automatically convert the necessary amount from your HKD balance in real-time to complete the transaction seamlessly.

Exchange foreign currencies at the Best FX Rates¹ — smart savings make you a winner!

WeLab Bank offers a Lowest Rate Guarantee9 to help you save both money and time, and we don’t charge any foreign currency exchange fees2💱. With the help of AI (Artificial Intelligence)7, you can easily find the Best FX Rates¹ !

Exchange foreign currencies at the Best FX Rates¹ — smart savings make you a winner!
One Card to travel the World – the ultimate essential for financial Winner!

One Card to travel the World – the ultimate essential for financial Winner!

The WeLab Global Wallet Debit Card connects directly to your foreign currency accounts📲. Through the App, you can exchange 11 major currencies at the best FX rates¹ anytime and deposit them instantly into your account, ready to use whenever you want💰. Simply look for the Cirrus® or Mastercard® logos to withdraw cash directly using your physical card (remember to activate the overseas withdrawal function in the App before you head out)! Whether you are spending or withdrawing cash on your travels, one physical card handles it all with ease🎯!

$0 Foreign Currency Transaction Fee 🌟

Most credit cards charge a 1.95% foreign currency transaction fee for overseas spending 💳, but with the WeLab Global Wallet Debit Card 👉 you enjoy $0 foreign currency transaction fee11 + cashback on spending12 when paying in 11 major currencies.


11 major currencies include: Hong Kong Dollar, Japanese Yen, US Dollar, Renminbi, Australian Dollar, Sterling Pound, Euro, Singapore Dollar, Canadian Dollar, Swiss Franc and New Zealand Dollar.

$0 Foreign Currency Transaction Fee 🌟
How to add your WeLab Global Wallet Debit Card to Apple Pay?​

How to add your WeLab Global Wallet Debit Card to Apple Pay?​

Open the WeLab Bank app on your Apple device.​
Open the WeLab Bank app on your Apple device.​
Go to “Debit Card”, click on the “Add to Apple Wallet” button and follow the simple instructions. Alternatively, open the "Wallet app" on your device and tap the “+” symbol to start.​
Go to “Debit Card”, click on the “Add to Apple Wallet” button and follow the simple instructions. Alternatively, open the "Wallet app" on your device and tap the “+” symbol to start.​
 Once you’ve completed the on-screen instructions, you’re all set! Remember to add money to your WeLab Bank account to use your card!
Once you’ve completed the on-screen instructions, you’re all set! Remember to add money to your WeLab Bank account to use your card!
Already have the card but not activated?⤵️

Already have the card but not activated?⤵️

Prepare your card, log in to WeLab Bank App, tap “Debit Card.”
Prepare your card, log in to WeLab Bank App, tap “Debit Card.”
Tap “Activate physical card” at the bottom, then scan the QR code on the packaging.
Tap “Activate physical card” at the bottom, then scan the QR code on the packaging.
Once activated, start spending🎉!
Before using, remember to top up your WeLab Bank account!
Once activated, start spending🎉! Before using, remember to top up your WeLab Bank account!
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Want to know more? We’ve got answers!

Here are some commonly asked questions about the WeLab Global Wallet Debit Card!

Do I need to choose the foreign currency to pay every time I make a purchase or withdrawal?

If you have sufficient corresponding currency in your Core Account for purchase or cash withdrawal in 10 supported currencies, you usually do not need to choose to pay with foreign currency. If an overseas merchant or overseas ATM offers you the option to settle in foreign currency or in Hong Kong dollars, you should choose to pay with foreign currencies.

We will automatically debit from the corresponding foreign currency account based on the transaction currency.

Do I need to activate this feature?

No. The Auto FX Top-up feature will be enabled by default for all customers. You can enable or disable the feature anytime through the Card Control section in the WeLab Bank app. 

If the balance of respective foreign currency in my Core Account is insufficient when making a purchase or withdrawal overseas, what will happen?

Once the function is enabled, the required amount of Hong Kong Dollar in your core account will be automatically converted to the needed foreign currency at our prevailing exchange rate. This allows you to complete the transactions in the supported currencies without having to pre‑fund your core account with foreign currency in advance.


If HKD balance in your Core Account is insufficient, the transaction will decline.


When disabled this function and the respective foreign currency in your Core Account is insufficient, the transaction will decline.

If the WeLab Global Wallet Debit Card does not support the foreign currency of my transaction or withdrawal, what will happen?

If the transaction currency is not among the 10currencies supported, we will settle the transaction in Hong Kong dollars based on the prevailing exchange rate and debit from your HKD account. 

If the HKD account balance is insufficient, the transaction will be declined.

How can I withdraw cash overseas using the WeLab Global Wallet Debit Card?

You need to log in to the WeLab Bank App and enable the overseas withdrawal service, then withdraw cash at overseas ATMs that support the Mastercard® network (including Cirrus®).

Which ATMs can I use to withdraw cash?

You can withdraw cash at ATMs that support the Mastercard® network (including Cirrus®) and the local ATMs that support the JETCO network.

If an overseas merchant or overseas ATM offers me the option to settle the transaction or withdrawal in foreign currency or Hong Kong dollars, which option should I choose?

You should choose to pay in foreign currency. If you select Hong Kong dollar settlement, the merchant or ATM operator will use their exchange rate to convert the foreign currency transaction or withdrawal into Hong Kong dollars and debit from your HKD account. Such withdrawals are considered as Dynamic Currency Conversion (DCC) and may involve higher fees. 


We recommend declining such withdrawals to avoid DCC and, if possible, try using another ATM.

When withdrawing cash overseas, which account should I select on the overseas ATM screen?

Some overseas ATMs may allow you to choose which account to withdraw cash from. On the screen, regardless of whether you select the current account or the savings account, the withdrawal will automatically be debited from the corresponding foreign currency Core Account.

How can I identify a Dynamic Currency Conversion (DCC) transaction during withdrawal or purchase, and what should I do?

Dynamic Currency Conversion (DCC) may occur when withdrawing cash overseas, making online or overseas transactions. If you see an exchange rate displayed or are offered an option to convert Hong Kong dollars into foreign currency or settle in Hong Kong dollars, such withdrawals or purchases are considered DCC and may involve higher fees.

If you find that you cannot choose to pay with foreign currency during withdrawal or purchase, we recommend you decline such transactions to avoid DCC and try to settle in foreign currency instead.


Which transactions are supported?

The feature applies to 10 Supported Currency transactions (including spending transactions and ATM supported by MasterCard® / Cirrus® network.

What is the Auto FX Top-up feature?

Auto FX Top-up makes multi-currency card transactions easier by removing the need to pre-fund your Core Account with foreign currency. If you have insufficient funds in a Supported Currency but enough HKD to cover the shortfall, the system will automatically convert the required HKD amount from Core Account at our prevailing exchange rate to settle the transaction – allowing you to complete transactions or cash withdrawals seamlessly. 

Remarks

1 The best rates in town comparison is based on the exchange rates collected from the websites, online banking or mobile banking of 28 retail banks in Hong Kong (excluding those which do not publish FX rates via the aforementioned channels) as of approximately 2:30 pm on 19 May 2026. Those rates do not include any special promotions, discounts, offers, membership programs or other preferential rates (including but not limited to volume discounts), but include any fees charged by any banks when conducting the FX transactions to facilitate the comparison.


2 From successful account opening until 30 September 2026, eligible customers who has accumulated Eligible Mainland and Overseas Spending of at least HKD10,000 or its equivalent, is entitled to a 6% cash rebate. The aggregate amount of cash rebate that may be earned by each eligible customer is capped at HKD1,000. Terms and conditions apply, please click here for promotion details.


3 When you use your debit card to make a foreign currency transaction, FX SmartSwitch will compare WeLab Bank’s prevailing exchange rate with your Average FX Purchase Cost and automatically select the more favourable settlement method, i.e. converting Hong Kong dollars from your Core Account at the Bank’s prevailing exchange rate or using your existing foreign currency balance in your Core Account. For details on how the Average FX Purchase Cost is calculated, please refer to Remark 8 below.

Where you enable the FX SmartSwitch function, you acknowledge and accept that (i) the transactions made by the use of the Debit Card may involve automatic currency conversion based on our system-determined logic and prevailing exchange rates, and you shall bear the associated exchange rate risks and (ii) the function is provided solely to facilitate an automated comparison between your Average FX Purchase Cost and the prevailing exchange rate offered by us at the time of the relevant transaction or cash withdrawal. It is not intended to mitigate exchange rate risk associated with any FX Transaction, nor does it guarantee that any transaction, cash withdrawal or currency conversion will be effected at a better or more favourable exchange rate. We do not represent, warrant or guarantee that the use of the FX SmartSwitch function will result in any financial benefit, cost saving, reduced foreign exchange loss, or other outcome more beneficial to you; and (iii) If the Average FX Purchase Cost is calculated based on the value manually edited by you in the App, you shall be solely responsible for any resulting outcomes arising from your editing, including, but not limited to, unfavorable exchange rates, risks and/or losses incurred.

If you have enabled FX SmartSwitch but we are unable, due to any technical issue, system limitation, or circumstance beyond the Bank’s reasonable control, to compare the Average FX Purchase Cost with the Bank’s prevailing exchange rate for the relevant foreign currency at the time of a transaction or cash withdrawal made using the WeLab Global Wallet Debit Card, we may, at our sole discretion and without prior notice to you, debit the relevant foreign currency amount and/or Hong Kong Dollar directly from your Core Account, where available, to settle that transaction or cash withdrawal.

Please click here for more details on the FX SmartSwitch.


4 Based on total accumulated qualifying fund transactions of HKD 1,000,000 completed within the specified promotion period. Terms and conditions apply, please click here for promotion details.


5 During the designated promotional period, New Customers who use the designated referral code to successfully open both a Core Account and an Investment Account, and conduct foreign exchange transactions through WeLab Bank will receive cash rewards for accumulating a specified transaction amount. Rewards are calculated based on accumulated transactions, and each customer is limited to one reward, with a maximum of HKD 800. Offer is subject to terms and conditions, please click here for promotion details.  


6 The above cash rewards include the Cash Rebate on Spending, Cash Reward on FX Transactions and Cash Reward on Investment under “WeLab Bank 6th Anniversary 3 in 1 Welcome Rewards”. Terms and conditions apply, please click here for promotion details.


7 If Auto FX Top-Up is enabled, when you spend or make ATM withdrawals using your debit card in any of the 10 supported currencies and your foreign currency balance is insufficient, the system will automatically deduct HKD from your Core Account and instantly convert the required amount at the prevailing exchange rate to complete the transaction. Please click here for more details on the Auto FX Top-Up feature.


8 Average FX Purchase Cost of a foreign currency will only be available after you first BUY that foreign currency with any of the Bank’s supported currencies through the “Foreign Exchange” function in the WeLab Bank App following the launch of FX SmartSwitch. It will initially be the Hong Kong Dollar purchase cost of that transaction. Where such foreign currency is purchased by selling a currency other than Hong Kong Dollar, the purchase cost of such foreign currency in that transaction will, for the purpose of calculating the Average FX Purchase Cost, be denominated in Hong Kong Dollar at the prevailing Hong Kong Dollar exchange rate applicable to the selling currency.

The Average FX Purchase Cost of a foreign currency will then be automatically updated whenever you BUY that foreign currency with any of the Bank’s supported currencies through the “Foreign Exchange” function in the WeLab Bank App. Any sale of foreign currency, Auto FX Top-up transactions, including (i) subscription of any investment products and (ii) settlement of WeLab Global Wallet Debit Card transaction, will not be included in the calculation and therefore will not affect your Average FX Purchase Cost.

The updated Average FX Purchase Cost of a foreign currency is calculated as the weighted average of (i) your existing Average FX Purchase Cost for the remaining available balance of the foreign currency in your Core Account, excluding the amount which is protected under Money Safe; and (ii) the purchase cost, denominated in Hong Kong Dollar, of your latest purchase of such foreign currency. Where such foreign currency is purchased by selling a currency other than Hong Kong Dollar, the purchase cost of such foreign currency in that transaction will, for the purpose of calculating the Average FX Purchase Cost, be denominated in Hong Kong Dollar at the prevailing Hong Kong Dollar exchange rate applicable to the selling currency.

You may also edit the Average FX Purchase Cost at any time. Your edited value will replace the existing value and will be used for (i) FX SmartSwitch comparison; and (ii) future automatic updates of Average FX Purchase Cost. You shall be solely responsible for any outcomes arising from your edits, including unfavorable exchange rates, risks and/or losses incurred.

Please click here for more details on the Average FX Purchase Cost.


9 During the Promotion Period, if an Eligible Customer successfully converts HKD100,000 or above to an Eligible Foreign Currency in a single transaction through the “Foreign Exchange” function via the WeLab Bank App and find a Third-Party FX Quote under which the Eligible Customer could have used less HKD to buy the same amount of Eligible Foreign Currency within 5 minutes of completing the Eligible FX Transaction, WeLab Bank will rebate the difference4 between the sell-HKD amount of the Eligible FX Transaction and the sell-HKD amount of the Third-Party FX Quote. Each Eligible Customer can only enjoy the rebate for one Eligible FX Transaction every 12 calendar months (based on the transaction date of the Eligible FX Transaction). The maximum Rebate Amount is HKD 100. Terms and conditions apply, please click here for details.


10 We collect the exchange rates from the websites or apps of the banks set out above using AI (Artificial Intelligence) and determine the best exchange rate for each currency among those banks. These exchange rates do not include any special promotions, discounts, offers, membership programs or other preferential rates (including but not limited to volume discounts), but include any fees charged by any banks when conducting the FX transactions, to facilitate the comparison. The information is for reference only, and the exchange rates are rounded off to 4 decimal places (5 decimal places for JPY). Exchange rates fluctuate according to market conditions. Exchange rates may vary upon conducting actual transactions.


11 Overseas spending may be settled either in the local currency of the country/region where the transaction takes place or in Hong Kong Dollar: (A) For transaction settled in the local currency, (i) foreign currency transaction fee waiver will apply if the transaction is settled in any of the 10 eligible foreign currencies (including Japanese Yen, US Dollar, Renminbi, Australian Dollar, Sterling Pound, Euro, Singapore Dollar, Canadian Dollar, Swiss Franc and New Zealand Dollar), and (ii) if a foreign currency exchange is required to complete the transaction, the exchange will be carried out at our prevailing exchange rate, and no foreign currency exchange handling fee will be charged. (B) For transaction settled in Hong Kong Dollar, the transaction will not be treated as a foreign currency transaction and will be subject to the exchange rate, fees, and charges determined by the merchant bank, rather than by us. 


12 From 8 June 2026 to 31 August 2026, Eligible Cardholders who make Eligible Spending Transactions with their WeLab Global Wallet Debit Card can enjoy a cash rebate of up to 0.2% for domestic spending and up to 1% for mainland China and overseas spending. The cash rebate will be automatically credited to the Core Account on or before 30 calendar days upon posting. Each Eligible Spending Transaction is subject to a maximum rebate of HKD 50 or its equivalent value. Terms and conditions apply, please click here for promotion details.


Note: Dynamic Currency Conversion (DCC) may occur when withdrawing cash overseas, making online or overseas transactions. If you see an exchange rate displayed or are offered an option to convert Hong Kong dollars into foreign currency or settle in Hong Kong dollars, such withdrawals or purchases are considered DCC and may involve higher fees. WeLab Bank shall not be responsible for any charges or fees imposed by merchants in relation to such transactions.

Disclaimer

The screen displays and images are for illustrative purpose only. 

FX involves risks. If you choose to convert your HKD or foreign currency deposit to other currencies, such foreign exchange transactions will be subject to risk arising from exchange rates fluctuation. As a result, you may suffer losses.