How can I identify a Dynamic Currency Conversion (DCC) transaction during withdrawal or purchase, and what should I do?

Dynamic Currency Conversion (DCC) may occur when withdrawing cash overseas, making online or overseas transactions. If you see an exchange rate displayed or are offered an option to convert Hong Kong dollars into foreign currency or settle in Hong Kong dollars, such withdrawals or purchases are considered DCC and may involve higher fees.If you find that you cannot choose to pay with foreign currency during withdrawal or purchase, we recommend you decline such transactions to avoid DCC and try to settle in foreign currency instead.

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