Subscribe+ for Apple Product
- Can I choose to repay Subscribe+ loan from another bank's account or credit card?
- Why should I choose to purchase Apple products with the WeLab Bank Subscribe+ for Apple Products? How different is the program from other credit products in the market such as credit card instalment or buy now pay later (BNPL)?
- What are the requirement for applying for WeLab Bank Subscribe+ for Apple Products?
- What are the options available for me to handle my Apple device purchased at end of the loan term?
- When will I repay the trade-in value of the Apple device I purchased under the Subscribe+ program?
- Can I request to increase or decrease the amount of Subscribe+ credit line I want to accept?
- How will the maximum trade-in value be included in my repayment schedule?
- Can I change the monthly repayment date of Subscribe+ loan after drawdown?
- If I purchase Apple products at reseller's online store, can I choose the way of delivery or product pickup?
- Can I change the tenor of Subscribe+ loan after drawdown?
- When will I repay Subscribe+ loan monthly?
- Why do I need to download WeLab Bank app after purchase to re-authenticate my account?
- Can I still repay my loan if I do not download WeLab Bank app to re-authenticate my account after purchase?
- Why can’t I still use my account after completing the re-authenticate and account set up upon first time app login?
- If I purchase Apple products at reseller's physical store, can I choose which store outlet to pick up device?
- When I purchase Apple products at reseller's physical store, can I choose to walk out of the store and fill in the application elsewhere (e.g. at coffee shop or back home first)?
- What if I am not happy with my purchase and would like to request for refund?
- Will the prices of Apple products sold under the Subscribe+ program be different across resellers, or outside the program?
- Is WeLab Bank a supplier or authorised reseller of Apple products?
- I previously purchased Apple products under the WeLend's Subscribe+ for Apple Products program. Do I still need to reapply if I want to purchase more Apple products?
- I previously purchased Apple products under the WeLend's Subscribe+ for Apple Products program. Is there any implication to my active WeLend Subscribe+ loan?
- When am I expected to trade-in my device?
- What should I do if I do not want to use the trade-in service provided under the WeLab Bank Subscribe+ for Apple Products program?
- Is maximum trade-in value applicable to interest payment calculation even if I will eventually choose to trade-in my device with the WeLab Bank solution?
- Who will be the entity responsible for the trade-in assessment and traded-in device handling?
- What are the differences between approved, used and available limits?
- What will happen to my Subscribe+ credit limit when I repay instalment of a Subscribe+ loan for Apple product?
- What will happen to my Subscribe+ credit limit when I purchase an Apple product?
- Can I request cancelling my Subscribe+ credit limit?
- Can I request increasing or decreasing my Subscribe+ credit limit?
- I have difficulties repaying Subscribe+ loan on time. What should I do?
- I received message that my Subscribe+ credit limit has been reviewed and adjusted. What does it imply to me?
- What should I do if I forget my username and password for logging in the Subscribe+ platform for checking my credit line and loan details?
- Where can I check my Subscribe+ loan repayment schedule?
- Why my final repayment amount is different from the previous ones?
- Can I repay my Subscribe+ loan earlier?
- Where can I check my credit line balance and loan details after I complete my purchase?
- I always forget to top up my WeLab Bank Core Account for Subscribe+ loan repayment. Is there anyway WeLab Bank can help me?
- What should I do if I forgot to repay my Subscribe+ loan?
- It says my cart items are out of stock on Order Summary page. What should I do?
- What is the repayment arrangement of my Subscribe+ loan for my Apple product purchases?
- Is there an expiry date for my Subscribe+ credit limit?
- Where can I preview the repayment arrangement?
- Why the monthly instalment amount shown on cart confirmation page (before loan application) different from the one I confirm on Order summary page (after approval results)?
- If I currently do not hold a WeLab Bank account, why do I need to scan HKID and take selfie for applying for WeLab Bank Subscribe+ for Apple Products?
- Can I use a WeLab Bank account opening offer in applying for WeLab Bank Subscribe+ for Apple Products?
- How many instalment loans will I be drawing down at my Subscribe+ Apple product purchases?
- Why do I need to provide my shipping information in order for my order to be delivered?
- Why do I need to provide my email address in order to register for AppleCare+?
- My personal information such as residential address and employment information have been changed since I opened my WeLab Bank account previously. Should I update such personal information?
- I have applied and accepted the Subscribe+ credit limit previously. Do I need to apply for the limit again at my next Apple product purchase?
- Can I leave the application in the middle and come back to proceed later?
- How may I verify that I am redirected to the authentic WeLab Bank website from reseller platform?
- I cannot receive the one-time password via SMS. What should I do?
- I am stuck at the identity verification steps (HKID card scan or selfie taking). What should I do?
- I currently do not hold a WeLab Bank account. Is it a must for me to download WeLab Bank app to apply for WeLab Bank Subscribe+ for Apple Products?
- What browser versions and operating systems are supported?
- What device do I need to hold in order to complete the WeLab Bank Subscribe+ for Apple Products application?
- My application was pending for review and I just now received notifications that my credit line has been approved. What should I do next to continue my purchase?
- I can see the credit limit granted on the approval results page. Does it mean that I have accepted the Subscribe+ credit line?
- If my previous Subscribe+ credit limit was rejected, when may I try applying again?
- The size of Subscribe+ credit limit approved is not enough for my Apple product purchases. What should I do?
- What does it mean that my Subscribe+ credit limit is limited to a specific reseller?
- While I am holding a WeLab Bank account, how can I authenticate myself in the application process?
- How much credit limit would I be granted upon successful application?
- Why is my application rejected?
- Why is my application under further review?
- Is the approval results instantly available to me?
- What do I need to provide in order to apply for WeLab Bank Subscribe+ for Apple Products if I currently hold a WeLab Bank account?
- Will my WeLab Bank account be readily available upon it is opened successfully through my Subscribe+ application?
- What do I need to provide in order to apply for WeLab Bank Subscribe+ for Apple Products if I currently do not hold a WeLab Bank account?
- When I purchase Apple products under the Subscribe+ program, will I enjoy chargeback protection?
- Do fees and charges apply to Subscribe+ loans?
- Is maximum trade-in value applicable to interest payment calculation?
- How are interest expenses calculated for the Subscribe+ loans for Apple products?
- How many Apple products can I purchase under the WeLab Bank Subscribe+ for Apple Products program?
- What are the tenor of the loans I will drawdown with the Apple products purchased?
- What are the interest rate of the loans I will drawdown with the Apple products purchased?
- How to determine the loan amount I am going to drawdown with Apple product purchases?
- What is the maximum trade-in value for Apple products?
- How shall I make use of the Subscribe+ credit limit to purchase Apple products?
- What am I applying for under the WeLab Bank Subscribe+ for Apple Products program?
- How may I purchase Apple products with the WeLab Bank Subscribe+ for Apple Products program?
- What Apple products can I purchase under the WeLab Bank Subscribe+ for Apple Products?
- Where can I purchase Apple products at under the WeLab Bank Subscribe+ for Apple Products?