【WeLab Bank extends its deepest condolences to those affected by the fire】WeLab Bank is deeply saddened by the fire in Tai Po and expresses its deepest condolences to those injured and affected families. We sincerely appreciate the efforts of frontline rescuers and stand with the community. In order to support those affected customers, we will provide additional service support and assistance: (1) Provide affected customers with a 6-month repayment grace period (including both principal and interest), while waiving related late charges and handling fees.(2) Any enquiries from those affected customers will be dealt with priority, and appropriate assistance will be provided. (3) Customer service dedicated hotline: (852) 3898 6988. WeLab Bank reminds customers to stay vigilant against fraud during this period. If in doubt, please contact us immediately at (852) 3898 6988.
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Maintenance notice


Maintenance Notice


We're going to carry out weekly regular maintenance on 31 Jan 2026 from 00:00 to 06:00 HKT and 1 Feb 2026 from 00:00 to 04:30 HKT to serve you better in the future. While we're working under the hood, the following services will be temporarily impacted:


  • WeLab Bank App
  • WeLab Global Wallet Debit Card (including ATM cash withdrawal and transfers to/from your WeLab Bank account)
  • Subscribe+ for Apple Products


Thanks for your understanding.