Why can’t my fund transfer be processed even there is no “Fraud Prevention Alert” message relating to the local transfer?
To protect customer from making erroneous transfers and to avoid potential fraud, even though the FPS proxy ID/account number has not flagged as “High Risk”, we may suspend your transfer if we find that the transfer you submitted is different from your usual transfer pattern. If you wish to proceed this transaction, please contact us at (852) 3898 6988 within 7 calendar days.
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