【WeLab Bank extends its deepest condolences to those affected by the fire】WeLab Bank is deeply saddened by the fire in Tai Po and expresses its deepest condolences to those injured and affected families. We sincerely appreciate the efforts of frontline rescuers and stand with the community. In order to support those affected customers, we will provide additional service support and assistance: (1) Provide affected customers with a 6-month repayment grace period (including both principal and interest), while waiving related late charges and handling fees.(2) Any enquiries from those affected customers will be dealt with priority, and appropriate assistance will be provided. (3) Customer service dedicated hotline: (852) 3898 6988. WeLab Bank reminds customers to stay vigilant against fraud during this period. If in doubt, please contact us immediately at (852) 3898 6988.
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WeLab Bank: Suspicious website alert (26 June 2025)

26 Jun 2025

WeLab Bank: Suspicious website alert (26 June 2025) 


Hong Kong, 26 June 2025 – WeLab Bank (“the Bank”) would like to alert our customers and the general public of the suspicious website (hxxp://welab.holdings) impersonating WeLab Bank and its parent company, WeLab.


Please note that WeLab and WeLab Bank have no connection to the suspicious website and its associated social media accounts (hxxp://www.linkedin.com/company/welab-holdings ; hxxp://x.com/welabholdings). We have reported the matter to the Hong Kong Monetary Authority and the Police.


Customers are reminded to visit the official websites of WeLab and the Bank at https://www.welab.co/en and https://www.welab.bank/en/ and ensure they are connected to the Bank’s valid mobile app (WeLab Bank mobile app) through App Store and Google Play only. Do not click on any suspicious hyperlinks and stay vigilant against SMS from unfamiliar senders and bogus websites.


If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, please report to the Police or the Cyber Security and Technology Crime Bureau (CSTCB) of the Hong Kong Police Force. For assistance, please contact us at +852 3898 6988 or email at [email protected].