OpenRice Promotion Terms and Conditions

OpenRice Takeaway Terms and Conditions

This promotion offer is only applicable to a cardholder holding a valid Mastercard card (“Eligible Mastercard”). A cardholder holding a valid Eligible Mastercard shall be referred to as the "Cardholder" below. An “Eligible Transaction” occurs when a Cardholder makes a transaction through OpenRice mobile application and uses his/her Eligible Mastercard to pay for all relevant fares and fees associated with that transaction. By participating in this promotion offer, the Cardholder acknowledges that he/she/it has read, understood, accepted and agreed to be bound by the following Terms and Conditions. The Promotion Period of the offer runs from now on to 31 December 2020 at 23:59, time refers to Hong Kong time.

  1. This promotion offer only applies to OpenRice Takeaway Services.
  2. Promotion Participant must be an OpenRice member, maintain a valid OpenRice mobile application user account with a valid registered mobile phone number, and register an Eligible Mastercard as the payment method for OpenRice Takeaway Services.
  3. All Promotion Participants must be aged 18 or above and hold a valid Hong Kong Identity Card.
  4. “Happy Tuesday Offer” and “Happy Thursday Offer”: During Promotion Period, on each designated Tuesday (including 25 August, 1 September, 8 September , 15 September, 22 September, 29 September, 6 October, 13 October, 20 October, 27 October, 3 November, 10 November, 17 November, 24 November, 1 December, 8 December, 15 December, 22 December and 29 December) and on each designated Thursday (including 20 August, 27 August, 3 September, 10 September, 17 September, 24 September, 1 October, 8 October, 15 October, 22 October, 29 October, 5 November , 12 November, 19 November, 26 November, 3 December, 10 December, 17 December, 24 December, 31 December), upon successful registration of an Eligible Mastercard and selecting the same registered Mastercard as the payment method for OpenRice Takeaway Services, the first 400 Promotion Participant’s takeaway transaction on each promotion day can enjoy an auto instant discount of HKD 20 (with a minimum spending of HKD 80) at checkout. Each Promotion Participant can enjoy this offer once on each designated Tuesday and each promotion participant can enjoy a maximum of HKD 1060 auto instant discount during the promotion period.
  5. The promotion offers as mentioned in Clause 4 are only applicable to the first 400 OpenRice members who have successfully registered his/her Eligible Mastercards as the payment method for OpenRice Takeaway Services on each designated Tuesday or designated Thursday. The offer is available on a first-come-first-served basis while stocks last.
  6. This promotion offer only applies to OpenRice Takeaway Services and Promotion Participant has to confirm using the registered Eligible Mastercard as means for payment before checkout.
  7. The above offers will be valid only on each designated Tuesday (25 August, 1 September, 8 September , 15 September, 22 September, 29 September, 6 October, 13 October, 20 October, 27 October, 3 November, 10 November, 17 November, 24 November, 1 December, 8 December, 15 December, 22 December and 29 December) and on each designated Thursday (including 20 August, 27 August, 3 September, 10 September, 17 September, 24 September, 1 October, 8 October, 15 October, 22 October, 29 October, 5 November , 12 November, 19 November, 26 November, 3 December, 10 December, 17 December, 24 December, 31 December) during the promotion period.
  8. The offer cannot be used in conjunction with any other promotion offer or promotional discount coupons, unless otherwise specified.
  9. Upon first successful registration of an Eligible Mastercard on or before 30 June 2020, OpenRice members are entitled to enjoy Welcome Offer within 60 days starting from the day the first Eligible Mastercard is registered. Both Happy Offer and Welcome Offer cannot be redeemed on the same day.
  10. The offer above cannot be exchanged for cash/ service, other products or discounts and is not transferable.
  11. Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.
  12. The offer is only applicable to Cardholders whose Eligible Mastercard accounts are determined at the sole discretion of the Bank to be in good standing and remain valid and not in default during the relevant Promotion Period.
  13. Any fraud and/or abuse of the offer by any person (as determined by the OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited at their sole discretion) will result in forfeiture of the person’s eligibility to the offer. OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited reserve the right to deduct the value of any offer redeemed inappropriately to a Cardholder directly from any of the Cardholder’s Eligible Mastercard without prior notice and/or take legal action in such instances to recover any outstanding amounts.
  14. OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited shall not be responsible for any obligations and liabilities in relation to the products or services provided by the respective product or service provider(s).
  15. OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited shall not be responsible for any matter in relation to submission delay, loss, and any information transmission error due to technical problems including but not limited to any computer or internet network issues.
  16. Users are responsible for all expenses regarding to this campaign, including but not limited to transportation, tax and insurance.
  17. Should there be any discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
  18. For any enquiries, please contact : [email protected]
  19. In the event of disputes, the decision of OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited shall be final and binding.
  20. OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited reserve the right to amend these Terms and Conditions from time to time as well as to vary or terminate the offer without prior notice.

OpenRice Voucher Terms and Conditions

This promotion offer is only applicable to a cardholder holding a valid Mastercard card (“Eligible Mastercard”). A cardholder holding a valid Eligible Mastercard shall be referred to as the "Cardholder" below. An “Eligible Transaction” occurs when a Cardholder makes a transaction through OpenRice mobile application and uses his/her Eligible Mastercard to pay for all relevant fares and fees associated with that transaction. By participating in this promotion offer, the Cardholder acknowledges that he/she/it has read, understood, accepted and agreed to be bound by the following Terms and Conditions. The Promotion Period of the offer runs from now on to 31 December 2020 at 23:59, time refers to Hong Kong time.

  1. This promotion offer only applies to OpenRice Voucher Services.
  2. Promotion participant must be an OpenRice member, maintain a valid OpenRice mobile application user account with a valid registered mobile phone number, and register an Eligible Mastercard as the payment method for OpenRice Voucher Services.
  3. All promotion participants must be aged 18 or above and hold a valid Hong Kong Identity Card.
  4. Special Offer: In every week starting from Friday to Thursday during the Promotion Period, OpenRice members by selecting a registered and Eligible Mastercard as the payment method for the Cardholder’s voucher transaction can enjoy an auto instant discount of HKD 20 (with a spending of HKD 250 – HKD 499 in any single transaction) or HKD 80 (with a spending of HKD 500 or above in any single transaction). Applicable to the first 300 OpenRice members in every week on a first-come-first-served basis while stocks last.
    Voucher Purchase Date
    14 August – 20 August
    21 August – 27 August
    28 August – 3 September
    4 September – 10 September
    11 September – 17 September
    18 September – 24 September
    25 September – 1 October
    2 October – 8 October
    9 October – 15 October
    16 October – 22 October
    23 October – 29 October
    30 October – 5 November
    6 November – 12 November
    13 November – 19 November
    20 November – 26 November
    27 November – 3 December
    4 December – 10 December
    11 December – 17 December
    18 December – 24 December
    25 December – 31 December

  5. Each OpenRice member can only enjoy the promotion offer once in every week and enjoy a maximum of HKD 2,080 auto instant discount during the whole promotion period.
  6. This promotion offer only applies to OpenRice Voucher Services and customer has to confirm using the registered Eligible Mastercard as means for payment before checkout.
  7. The offer cannot be used in conjunction with any other promotion offer or promotional discount coupons, unless otherwise specified.
  8. Upon first successful registration of an Eligible Mastercard on or before 30 June 2020, OpenRice members are entitled to enjoy Welcome Offer within 60 days starting from the day the first Eligible Mastercard is registered. Both Special Offer and Welcome Offer cannot be redeemed on the same day.
  9. The offer above cannot be exchanged for cash/ service, other products or discounts and is not transferable.
  10. Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.
  11. The offer is only applicable to Cardholders whose Eligible Mastercard accounts are determined at the sole discretion of the Bank to be in good standing and remain valid and not in default during the relevant Promotion Period.
  12. Any fraud and/or abuse of the offer by any person (as determined by the OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited at their sole discretion) will result in forfeiture of the person’s eligibility to the offer. OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited reserve the right to deduct the value of any offer redeemed inappropriately to a Cardholder directly from any of the Cardholder’s Eligible Mastercard without prior notice and/or take legal action in such instances to recover any outstanding amounts.
  13. OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited shall not be responsible for any obligations and liabilities in relation to the products or services provided by the respective product or service provider(s).
  14. OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited shall not be responsible for any matter in relation to submission delay, loss, and any information transmission error due to technical problems including but not limited to any computer or internet network issues.
  15. Users are responsible for all expenses regarding to this campaign, including but not limited to transportation, tax and insurance.
  16. Should there be any discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
  17. For any enquiries, please to contact us at [email protected].
  18. In the event of disputes, the decision of OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited shall be final and binding.
  19. OpenRice Limited and Mastercard Asia/Pacific (Hong Kong) Limited reserve the right to amend these Terms and Conditions from time to time as well as to vary or terminate the offer without prior notice.