WeLab Bank “The WOWest Time Deposit Offer in Town” Promotion Terms and Conditions

[1] WeLab Bank “The WOWest Time Deposit Offer in Town” Promotion (“Promotion”) runs from 3 November until 23 November 2022 (both dates inclusive) (“Promotion Period”).

[2] The Promotion is applicable to customers (“you”, “your” or “Eligible Customers”) of Welab Bank Limited (“WeLab Bank”, “we”, “us” or “our”) who meet following conditions:

(i) Own a valid WeLab Bank account (as determined by us at our sole discretion) during Promotion Period and until Result Announcement Date (please refer to Clause 13 for the definition); and
(ii) Successfully set up a designated time deposit (“Designated Time Deposit”) for this Promotion via WeLab Bank app within the Promotion Period (as illustrated in below image).

concert_gosave_EN_illustration.png

[3] By setting up a Designated Time Deposit, you acknowledge that you have read and agreed to these Promotion terms and conditions.

[4] You will receive the reward (“Time Deposit Reward”) according to the Designated Time Deposit placed. During the Promotion Period, you can set up more than one Designated Time Deposits and you will be entitled to the corresponding Time Deposit Reward.

[5] Time Deposit Reward refers to HKD 680 and HKD 980 tickets of FWD Presents: FEAR AND DREAMS EASON CHAN IN CONCERT (“Concert”), please visit [https://www.easonchan.net/hk/?lang=en] for the event details.

[6] The applicable Time Deposit Reward, the applicable minimum and maximum Principal Amounts, the tenor , interest rate and Handling Fee (please refer to Clause 10-11 for the definition) of each Designated Time Deposit shall be in accordance with the Designated Time Deposit shown in the WeLab Bank app at the time each Designated Time Deposit is made available. We will notify you by email when your Designated Time Deposit has started.

[7] Available quotas are limited for the Time Deposit Reward and we will distribute the rewards on a first-come-first-served basis, based on the set up time of Designated Time Deposit of Eligible Customers. We reserve the final right on the reward quotas for this Promotion. The transaction time for setting up Designated Time Deposit will be based on Hong Kong Time (HKT).

[8] You are not allowed to switch Designated Time Deposit after setting up.

[9] Upon maturity, the Principal Amount and the accrued interest (if any) of the Designated Time Deposit will be transferred to your Core Account. For the avoidance of doubt, the Designated Time Deposit for this Promotion may not provide interest, product details on the GoSave 2.0 product page in WeLab Bank app shall prevail.

[10] If you request full withdrawal of a Designated Time Deposit and/ or close the Core Account and/or GoSave 2.0 Time Deposit Account at any time before the maturity date of the Designated Time Deposit, the accrued interest (if any) will be forfeited, and the Bank will charge a handling fee (“Handling Fee”), which is calculated based on the principal amount and will be deducted from the principal amount. We do not accept partial withdrawal.

[11] Handling fee will be calculated based on the formula “Designated Time Deposit Principal Amount x X%”, and the applicable X% shall be displayed by clicking the “handling fee” on the Designated Time Deposit confirmation page in the WeLab Bank App.

[12] The date and amount in our record will be final and conclusive, and we reserve the final right to determine whether the Designated Time Deposit you set up is eligible.

[13] Eligible Customers who are entitled to receive the Time Deposit Rewards (“Winners”) will receive notification via email / SMS / phone call (“Winner Notification”) within 15 calendar days after the Promotion Period ends (“Result Announcement Date”), according to the Winners’ email address or mobile phone number registered with WeLab Bank account.

[14] Winners shall redeem the Time Deposit Rewards according to the instructions stated in the Winner Notification. Winners are responsible to log into their WeLab Bank app to confirm or update his / her contact details, including mailing address, email address and phone number, and ensure such information is correct on or before 23 November 2022. We shall not be liable for a Winner’s failure or inability to be entitled to or receive the Time Deposit Reward whether due to a Winner not receiving communications, failure to follow relevant instructions for redemption or otherwise (including, but not limited to, incorrect or incomplete mailing address, email address and / or mobile phone number provided by the Winner, delay, damage, loss or accidental theft of whatsoever nature arising from postage) and will not re-issue any notification letter. In any event, rewards delivered by local post shall be deemed to have been delivered immediately after posting.

[15] In the event of ticket loss (“Ticket Loss”), the Winners are required to report the Ticket Loss to WeLab Bank. The Winners should provide WeLab Bank with the corresponding Police Lost Property Report, HKID Card / passport photocopies of the Winners and details of the Ticket Loss (i.e. the show date, seat number and number of Ticket Loss) as soon as possible. For any tickets which are damaged or defaced that the information on it cannot be properly construed for admission, the Winners are required to report the case to WeLab Bank and provide relevant information as requested as soon as possible. WeLab Bank will assist in handling the reported case subject to verification of relevant information. For any enquiries, please contact WeLab Bank customer service hotline at +852 3898 6988.

[16] No refund, cancellation or amendment of Time Deposit Rewards will be allowed unless otherwise specified.

[17] The show date(s) and seat(s) of the Time Deposit Reward will be distributed randomly. Winners are not allowed to select specific show date(s) and seat(s), and we do not guarantee adjacent seats will be provided. No exchange will be allowed for dates, seats and ticket price category of the concert ticket.

[18] In the event of cancellation of the Concert as announced by the Organiser (as defined in Clause 22 below) (regardless of the date of announcement is within OR after the Promotion Period), Time Deposit Rewards of affected Winners will be replaced by cash reward with an amount in equivalent to the corresponding face value of his/her ticket of cancelled show (“Alternative Rewards”).

[19] The Alternative Rewards will be credited into the WeLab Bank Core Account of affected Winners regarding a cancelled show in the following calendar month after the date of concert cancellation announcement made by the Organiser or the Promotion Period, whichever is later. For the avoidance of doubt, only affected Winners regarding cancelled shows will be entitled to the Alternative Rewards and the Alternative Rewards shall constitute full and final remedy in respect of the concert cancellation which shall not include any customer service fees or administrative fees charged if any.

[20] You agree and acknowledge that you are not entitled to receive the Time Deposit Rewards/Alternative Rewards if you close your Core Account at any time before Time Deposit Rewards are delivered or Alternative Rewards are credited to your Core Account.

[21] We reserve the sole and absolute right to determine your eligibility in receiving the Time Deposit Rewards / Alternative Rewards at our full discretion, and we are not liable to provide any reason thereof.

[22] The Concert is organised by ESL Limited (“Organiser”). WeLab Bank is not the supplier or service provider of the Concert. We make no representation or guarantee as to the quality and availability of the Concert organised by the Organiser, or the information provided by the Organiser. We shall not be liable for any matters arising from or in connection with the quality and availability of the Concert or the information provided by the Organiser. Any complaints or disputes about the quality and availability of the Concert or any relevant information provided by the Organiser should be directed to the Organiser. Any claims and compensation Winners received from the Organiser will not relieve the payment or any obligation owed by the Winners to the Bank. Winners shall not make any claim to WeLab Bank in relation to any cancellation, rescheduling or amendment of the Concert.

[23] The show date of the Concert shall be determined by the Organiser at its absolute discretion. The Organiser has the final right to vary or extend the show date or cancel any Concert or reduce any seat of the Concert at any time without prior notice. In the event of any dispute, the decision of the Organiser shall be final and conclusive.

[24] For any collection and use of Eligible Customers’ personal data through this Promotion, please refer to WeLab Bank’s Personal Information Collection Statement.

[25] WeLab Bank reserves the right to vary, modify and terminate this Promotion (including but not limited to the Promotion Period, the Time Deposit Rewards and Alternative Rewards) and to amend any of these Promotion terms and conditions at any time without any notice. In case of disputes in relation to this Promotion, WeLab Bank’s decision shall be final and binding.

[26] Any breach of applicable laws or regulations, fraud, abuse and/or non-compliance by you (as determined at our sole discretion) will result in forfeiture of your eligibility to participate in this Promotion and entitle to the Time Deposit Rewards/Alternative Rewards and/or suspension or termination of all or any of your Account with us. We shall not offer the Time Deposit Rewards/Alternative Rewards or where the Time Deposit Rewards/Alternative Rewards have been distributed, we reserve the right to take such necessary legal action to recover any Time Deposit Rewards/Alternative Rewards without notice.

[27] These Promotion terms and conditions shall be read in connection with our Account Terms (the “Account Terms”), and GoSave 2.0 Time Deposit Terms and Conditions. Terms defined in our Account Terms, or GoSave 2.0 Time Deposit Terms and Conditions shall have the same meanings when used herein, unless otherwise defined. In the event of inconsistency between these Promotion terms and conditions, the Account Terms, and the GoSave 2.0 Time Deposit Terms and Conditions, these Promotion terms and conditions shall prevail.

[28] A person who is not a party to these Terms and Conditions has no rights to enforce or enjoy the benefit of any of its provisions under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong).

[29] In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

Effective Date: 3 November 2022

Tips:

Spectators of the Concert may be prohibited from entering the Concert venue if they violate the house rule of venue and other epidemic prevention measures. In this condition, no refund or Alternative Rewards will be allowed. Spectators should contact the concert organisers for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission