【WeLab Bank extends its deepest condolences to those affected by the fire】WeLab Bank is deeply saddened by the fire in Tai Po and expresses its deepest condolences to those injured and affected families. We sincerely appreciate the efforts of frontline rescuers and stand with the community. In order to support those affected customers, we will provide additional service support and assistance: (1) Provide affected customers with a 6-month repayment grace period (including both principal and interest), while waiving related late charges and handling fees.(2) Any enquiries from those affected customers will be dealt with priority, and appropriate assistance will be provided. (3) Customer service dedicated hotline: (852) 3898 6988. WeLab Bank reminds customers to stay vigilant against fraud during this period. If in doubt, please contact us immediately at (852) 3898 6988.

How to transfer via FPS?


WeLab Bank app provides you with 4 ways to enter your recipient easily. Be it home allowances, meal splitting or rents, settle them right away!


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Method 1 – Enter recipient’s FPS proxy ID

Method 1 – Enter recipient’s FPS proxy ID

You can enter recipient’s mobile number, email address or FPS identifier registered with FPS directly.

Method 2 – Search for recipient from address book

You can directly look up your address book and select the recipient by providing access rights to the WeLab Bank app. Note that this is only applicable to contacts registered with FPS.

Method 2 – Search for recipient from address book
Method 3 – Enter recipient’s bank account number

Method 3 – Enter recipient’s bank account number

You can make FPS transfer by selecting recipient’s bank, entering his/her account number and name.

Method 4 – Choose your payee

You can add a recipient as your payee when you send money, so that later you can select the payee directly and make payments more conveniently.

Method 4 – Choose your payee
Method 5 – Scan FPS QR Code

Method 5 – Scan FPS QR Code

Or you can simply scan a FPS QR Code provided by your payee

How to make a transfer?

Step 1: Choose your recipient

Enter your recipient based on the 4 methods above.


Step 2: Enter payment details

Enter transfer amount and message to recipient. If you are making transfer to recipient’s mobile number or email address, you can designate the recipient bank (only with bank accounts linked with FPS).


Step 3: Pass through authentication

You will be asked to pass through additional identity authentication if you are making transfers of more than HKD 10,000 or to non-added payees.


Step 4: Send money successfully

You will receive a SMS or email notification for successful FPS transactions!

How to make a transfer?
Get started!

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