Is this change only available to WeLab Bank?

Starting from 28 January 2024, 28 retail and virtual banks in Hong Kong will use "Registered SMS Sender IDs" with the prefix "#" to send SMS messages to local subscribers of mobile services. This will help members of the public verify the identities of SMS senders and prevent fraudsters from sending scam SMS messages masquerading as banks. When you receive an SMS with Registered SMS Sender ID having prefix "#", it indicates that the SMS is sent by a Registered Sender.You can also check the participating organisations and their registered sender IDs on the OFCA website.

Was this article helpful?