What should I do if I suspect my account has been stolen?

You should change your log in password immediately and call our Customer Service Hotline at (852) 3898 6988.If it is during non-office hours of our Customer Service Hotline, you may freeze your Debit card instantly via our telephone system by inputting below information:- Date of birth
- The Bank’s registered mobile number
- HKID number
Customer Service Hotline office hour: 0900 – 22:30

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