Adding money is easier than ever
You can add money without even leaving the app by linking accounts from other banks and withdrawing payments from them directly. All of this is empowered by Electronic Direct Debit Authorisation (eDDA), an additional service from FPS. Add money to your account hassle and stress free now!
Free. Fast. Convenient
With one WeLab Bank app, you no longer need to flip around different bank apps to add money to your WeLab Bank account! Simply link your other bank accounts with ours once, and then you can add money within the WeLab Bank app anytime. Funds will be credited within 10 minutes*!
*The time required for account linkage and transfer depends on payer bank’s handling
Automatic & Intelligent
Save your brain power from memorizing routine transfers! Now you can schedule upcoming dates to add money with our Auto Reload feature so that you are always prepared for upcoming transactions.
We always strive to make your banking experience intelligent, that’s why we provide a rule that reloads your account when the balance drops. Now, whenever you spend with WeLab Debit Card, we help you to add money automatically* and prepare for your next purchase!
*When the Core Account balance drops below the preset amount
Customized just for you
Choose to add money at various intervals (Daily, Weekly, Bi-weekly or Monthly), or when account balance is lower than a preset amount. You can customize an Auto Reload rule that truly fits your financial needs and habits.
While we don’t provide payroll account just yet, you may set up a monthly Auto Reload rule to bring your money in conveniently, so you can enjoy our wide array of banking services.
Or, top up your account to avoid getting your Debit Card transactions rejected at the shop counter! (Noticed the long queue staring at you from behind when your transaction is rejected? 👀)
How to link a bank account?
Step 1 - Click “Register now”
If you have never linked an account or currently do not have one linked, click "Register Now" on the “Add money” page under “Add and send money” in the WeLab Bank app to link your own account from another bank to deposit money.
If you want to add another bank account, click on the linked bank and select "Add new linked account" at bottom of the bank list.
Step 2 - Choose the bank
Choose the bank you want to link with.
Step 3 - Enter the account number of linked bank
The bank code has been automatically prefilled, and you only need to enter your account number from the linking bank.
Step 4 - Set the daily deposit limit
The daily deposit limit is set at HKD 500,000 by default. You can change the daily limit for depositing money from the linked account to WeLab Bank based on your needs. Note that you will need to re-add the account if you want to change the limit in the future.
Step 5 - Successfully linked
After receiving confirmation from both banks, you can add money in our app!
How to set up Auto Reload?
Step 1: First, click “Add money” on the homepage screen
Step 2: Link your external bank account by following the steps above, or select your external bank account you linked
Step 3: Enter the amount you want to reload every time
Step 4: Turn on “Auto Reload” and then select the Auto Reload start date and rule type
Step 5: Click “Confirm” to save the rule. If the rule applies to your current situation, an add-money transaction will be triggered immediately
Step 6: You may check the Auto Reload rules you set up on the “Auto Reload settings” page. To navigate, head to “Transfer” page and then click on the “Settings” icon
Get started!
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Want to know more? We’ve got answers!
Which banks' accounts can I link to?
You can look up the current bank list on our App’s linked account registration page.
What is the maximum amount I can add?
The maximum amount per each adding money may vary from bank to bank and there is no limit on the number of deposits, but there is a daily deposit limit of up to HKD 500,000 which you may configure when linking the account. This limit applies to both immediate and scheduled transfers for adding money.
If the bank of my other accounts is not supported by WeLab Bank, or if I want to deposit a large amount of money, what can I do?
If your bank is not supported by us, you can deposit money by registering FPS with us.
If you want to deposit more than HKD 2,000, you can make multiple transfers from the linked account. If it is a recurring transfer, consider setting up multiple Auto Reload rules to eliminate the hassle.
Are there any requirements for linking a bank account?
The account holder of your linked account must be the same as the name you register with WeLab Bank, and you can only link one bank account from each bank.
How can I make changes to existing Auto Reload rules?
You can easily make edits or delete your Auto Reload Rules by going to "Transfer” > “Settings” > “Auto Reload settings”.
When will the Auto Reload transfers be executed?
All scheduled Auto Reload transfers will be executed during early hours (typically by 8am) on the calendar days applicable from the scheduled start date. We got you covered for another new day, so you have enough to bring you through!
In case of system or FPS outage and maintenance, the scheduled transfer will be executed when services resume. You will receive our notifications when an Auto Reload transfer is submitted.
The time required for transfer depends on the payer bank’s handling.
How many Auto Reload Rules can I set up?
You can save up to 10 Auto Reload rules as you need. However, you can only set up one “When account balance is low” Rule.
At what level of account balance will money be added under a “When account balance is low” rule?
It’s up to you! We provide flexibility for you to configure at what balance level, and how much you want to add money every time. We suggest you to set up at least an amount about the typical size of your daily transactions.
How would I know that money is added as scheduled?
You will receive a notification for each add money transaction successfully submitted under your Auto Reload rule.