Can I cancel my FPS transaction through WeLab Bank?

Once the instruction of the FPS transaction is placed and processed, you are not able to cancel the instruction.Thus, you are suggested to verify the account number/phone number/email address/FPS identifier and partially masked name (if available) of the payee carefully to avoid transferring the fund to a third-party account by mistake before conducting the transaction. After conducting the transaction, you are advised to confirm with the payee the receipt of the fund.

Was this article helpful?