【WeLab Bank extends its deepest condolences to those affected by the fire】WeLab Bank is deeply saddened by the fire in Tai Po and expresses its deepest condolences to those injured and affected families. We sincerely appreciate the efforts of frontline rescuers and stand with the community. In order to support those affected customers, we will provide additional service support and assistance: (1) Provide affected customers with a 6-month repayment grace period (including both principal and interest), while waiving related late charges and handling fees.(2) Any enquiries from those affected customers will be dealt with priority, and appropriate assistance will be provided. (3) Customer service dedicated hotline: (852) 3898 6988. WeLab Bank reminds customers to stay vigilant against fraud during this period. If in doubt, please contact us immediately at (852) 3898 6988.
WeLab Bank_logo_en.png

WeLab Bank Reports Continued Profitability in H1 2025 Largest Digital Bank in Hong Kong by Revenue Reaching around HK$460 million with about 70% Year-on-year Growth

30 Sept 2025

30 September 2025, Hong Kong — WeLab Bank today announced its results for the first half of 2025. Since December last year, WeLab Bank has continued to remain profitable, supported by prudent credit management, advanced risk controls, and precise, flexible pricing. With these advantages, WeLab Bank has solidified its leadership position in Hong Kong’s digital banking sector. Key highlights for the first six months of 2025 include:

  • Net revenue ranked No.1 at approximately HK$460 million (~US$60 million), representing a year-on-year growth of around 70%.
  • Net interest income of HK$430 million, reflecting a robust year-on-year increase of around 70%.
  • Net Interest Margin (NIM) of 10.7%, up 55% year-on-year and far exceeds the market’s low single-digit average, reinforcing our leading position in Hong Kong’s banking sector.
  • Net Credit Margin (NCM)* of 7%, reflecting strong risk-adjusted returns and underlining the Bank’s rigorous approach to credit management and risk control.


The cost-to-income ratio also improved substantially by 40.3% year-on-year, supporting scalable growth without significant increases in expenses. The loan-to-deposit ratio (LDR) remained steady at around 80%, showcasing our ability to optimize capital efficiency.


Superior Credit Risk Management Versus the Market

In a challenging macroeconomic environment, WeLab Bank’s advanced credit risk technology enabled it to outperform the market. While Hong Kong’s overall market delinquency rate rose 8.5% year-on-year, WeLab Bank’s delinquency rate fell 3.7%, nearly 2.5 times better than the overall industry. In lending, WeLab Bank captured 11% of Hong Kong’s total new unsecured personal loans, maintaining a market-leading position in monthly new loan volume. In addition, Assets Under Management (AUM) also surged nearly 340% year-on-year, going from strength to strength.


International Recognition and Awards

This year, WeLab Bank became the first digital bank in Hong Kong to receive top honors from multiple leading financial publications, being recognized as the “Best Digital Bank in Hong Kong”. Awards included “Best Digital Bank for Consumers – Hong Kong” by the Euromoney Awards for Excellence 2025 and “Best Digital Bank – Hong Kong” and “Best Bank for Financial Inclusion – Hong Kong” by the FinanceAsia Awards 2025. These accolades highlight the Bank’s excellence in digital innovation and financial inclusion.


Tat Lee, Chief Executive of WeLab Bank, said: “In the first half of 2025, we continued to sustain profitability, delivering strong revenue growth, a net interest margin significantly above market levels, and a delinquency rate far below the industry average — all driven by our strength in credit risk management. As an AI-first digital bank, WeLab Bank is committed to delivering hyper-personalized and impactful customer experiences with Generative AI and AI Agents. Earlier this year, we forged a strategic AI-first Strategic Partnership with Google. In addition to launching WeLend’s first-ever fully AI-generated advertisement in Hong Kong powered by Google Gemini^, we will continue to co-innovate by exploring new applications and adopting Google’s AI agents and models to accelerate advancements across operations, product design, and marketing. Through hyper-personalized financial innovation, we aim to empower customers to achieve their wealth management goals.”


Looking Ahead: Advancing “AI + Financial Innovation”

WeLab Bank plans to continue investing in AI development and, together with strategic partner Google, will expand its business in three major directions:

  • Launching new financial solutions, such as personalized loans, foreign exchange, and wealth management offerings;
  • Developing innovative AI tools to further enhance operational efficiency and decision-making;
  • Leveraging Google’s strengths in AI, data, and security to elevate and transform employees’ ability to apply and innovate with AI.


*The Net Credit Margin (NCM) is defined as the difference between interest income, interest expense, and bad debt, divided by the average interest bearing loan portfolio.

^Refers to Google Gemini and Veo models on the Vertex AI platform.


---- END ----