[Fraud Alert] Stay alert when ordering smartphones or shopping online. Beware of phishing messages, bogus calls, fraudulent SMS or emails, fake websites, and refund scams. If you have any concerns, please contact us at +852 3898 6988 or visit our “Security Tips” page. You can also learn some smart tips from the Hong Kong Monetary Authority website on how to prevent fraud.

WeLab Bank: Phishing email alert (29 Apr 2020)

29 Apr 2020

WeLab Bank would like to alert our customers to the phishing email purported to be sent by us. Below is the screen capture of the phishing email:



Customers are advised not to reply or open any links or attachments from suspicious emails. Please be vigilant to protect your personal information, including username and password for our banking service.


If customers are concerned that they may have disclosed their personal information or have found any suspicious transactions, they should immediately report this to the Police and contact our customer service centre through email: wecare@welab.bank.