【WeLab Bank extends its deepest condolences to those affected by the fire】WeLab Bank is deeply saddened by the fire in Tai Po and expresses its deepest condolences to those injured and affected families. We sincerely appreciate the efforts of frontline rescuers and stand with the community. In order to support those affected customers, we will provide additional service support and assistance: (1) Provide affected customers with a 6-month repayment grace period (including both principal and interest), while waiving related late charges and handling fees.(2) Any enquiries from those affected customers will be dealt with priority, and appropriate assistance will be provided. (3) Customer service dedicated hotline: (852) 3898 6988. WeLab Bank reminds customers to stay vigilant against fraud during this period. If in doubt, please contact us immediately at (852) 3898 6988.
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WeLab Bank: Phishing email alert (29 Apr 2020)

29 Apr 2020

WeLab Bank would like to alert our customers to the phishing email purported to be sent by us. Below is the screen capture of the phishing email:



Customers are advised not to reply or open any links or attachments from suspicious emails. Please be vigilant to protect your personal information, including username and password for our banking service.


If customers are concerned that they may have disclosed their personal information or have found any suspicious transactions, they should immediately report this to the Police and contact our customer service centre through email: [email protected].