GoWealth
- When does monthly investment take place?
- How does the algorithm work?
- What is fund?
- What are fund documents?
- What are the key benefits of investing in funds?
- What are the main types of funds?
- What are different share classes?
- How is NAV of a fund calculated?
- Are funds easy to monitor?
- What are the key risks of investing in funds?
- What are the fees and expenses involved in fund investment?
- How can I learn more about funds?
- I received the notification “If there is any outstanding document(s), please submit by tapping "GoWealth" at the bottom right corner on the WeLab Bank app”. What should I do?
- Can I choose which calendar day to process my monthly investment order?
- There is a failed order. What is the reason?
- Is there any fee to be charged?
- After I edit my goal parameters, there is an updated recommendation. What does it mean by "new portfolio" or "rebalancing"? What if I choose not to follow the updated portfolio suggestion?
- Will there be any notification sent to me regarding performance or composition of my goal(s)? What should I do if I receive the “off track” / “updated model portfolios” notification?
- How is the Unrealized Gain/Loss in percentage calculated?
- How to close the Wealth Management Services accounts?
- Will the bank provide me with regular statements of investment account?
- How can I make an enquiry or complaint?
- What does "Total Balance (HKD)" mean in the WeLab Bank app homepage?
- Will I still see the goal(s) on the “GoWealth” homepage after I have completed or fully redeemed my goal(s)?
- How is the "Current Wealth (HKD)" shown on the “GoWealth” homepage calculated?
- How do I edit or cancel the monthly investment?
- Can I transfer out assets held in Wealth Management Services?
- Can I redeem an individual fund under a Model Portfolio?
- When will the orders be settled?
- Can I modify/cancel an order placed via mobile?
- What is the difference to choose “Pay in HKD” and “Pay in USD” (currently not available)?
- How can I know if my order placement is successful?
- What is the minimum subscription amount?
- When can I place an order via the WeLab Bank app? When will my order be executed? When is the order execution cut-off time?
- How can I place a subscription or redemption order?
- How are ESG factors considered in the investment recommendation process?
- Is there any charge to terminate a goal?
- How do I make changes on, edit or delete my goal?
- What does it mean by “adverse scenario” and “favourable scenario”?
- What is scenario analysis?
- What does probability of success mean?
- What does the goal status mean?
- How do the Wealth Management Services determine the product risk rating of the model portfolios and constituent funds?
- What are the key risks involved in the “GoWealth Digital Wealth Advisory Services”?
- What are the limitations of the algorithm?
- How are the Model Portfolios constructed? How are the individual funds selected?
- For “Build my Investment Habit”, how will “GoWealth Digital Wealth Advisory Services” generate the Target Wealth?
- What kind of investment instruments will “GoWealth Digital Wealth Advisory Services” use to create the Model Portfolios?
- Is there any restriction on investment tenor?
- How can I create a goal portfolio?
- What is “GoWealth Digital Wealth Advisory Services”?
- What is a Customer Risk Profiling Questionnaire? How do I determine my Customer Risk Rating?
- What does FATCA / CRS mean?
- How can I access “Wealth Management Services” on the WeLab Bank app?
- How can I update my Customer Risk Profiling Questionnaire?
- How will I know if my account opening was successful?
- During account opening process, is there any requirement on the document(s) to be uploaded?
- How can I register for the Wealth Management Services?